HOW TO PLACE AN ONLINE ORDER
Once you have selected the product you want to customize, on the right side you will find options that can help you send us your information and instructions. Another option for the colored items is the visual product designer, to enter there please use the button “Customize”. Once inside the “Product Designer”, please use the menu on the right side of the screen. Top menu is to load the picture you like, below is the button to add text and third button is to add PNG designs provided by us. Once you have centered your photo and you are finished with your personalization, press the button “Done”.
For additional help, how to prepare your order contact us by email or directly through website messenger located on the right bottom corner (the blue circle).
When you’re satisfied with your customization and wish to finalize your purchase, then click “Add to cart”. On the next page you will have the option to review your order, to apply a coupon of discount (if any) and to calculate your shipping fee.
Next step is to press “Proceed to Checkout” button, which will take you to our secured internet server, where you can follow the steps to fill out your billing and/or shipping addresses. On the bottom of the page you have the available payment option, please select one, which best suits to you and complete your order.
All payments are processed through encrypted SSL connection as an extra layer of security for you.
After you’ve entered your information for your order, a confirmation email message will be sent to your email with your purchase information.
Easy to order at any time
If we need additional information from you, we will contact you, please answer to our emails promptly, to avoid any delays.
Once ready with your order, we will send you an email containing photos of the actual product. If you are satisfied with the outcome, you don’t have to do nothing. In case something is not right, please contact us promptly, before we send your personalized product.
After we ship your package we will send you the last update containing your tracking number. Delivery period may vary depending on your location.
Any problems after shipping your order, regarding non delivery, broken item and etc, please contact us.
Our primary objective is to provide for you a pleasant and worry free transaction.